
What We Meant
We ache to let another in,
Yet guard the words we need to say;
Then blame the one outside our skin
For failing us along the way.
“Why are you late?” I hear me shout;
I mean, “I feared you would not come.”
My longing takes the long way out
And strikes the one I wanted home.
You say, “I’m fine,” and turn away;
I hear permission to withdraw.
We bury what we need to say,
Then curse the silence as a flaw.
A plate sits dirty by the sink;
You ask whose turn, I hear disdain.
How fast we claim to know and think,
How slow to ask what caused the pain.
You push; I leave to end the fight.
My leaving tells you I don’t care.
We each defend our lonely right
And crush the bond we meant to spare.
I call you cold; you call me blind.
One moment hardens into stone.
We judge the whole of someone’s mind
And wonder why we feel alone.
What fools: we know our words fall short,
Yet swear we know what others mean.
We drag our loved ones into court
For wounds their eyes have never seen.
I never meant to make you bleed;
But that won’t make the bleeding cease.
I must speak plainly of my need,
Not make you guess the price of peace.
Before I make your words a wall,
I’ll ask what hurt I failed to hear.
We cannot know each other whole;
We can stop pretending sight is clear.
…
DCG

“It took me years of taking things personally to understand this. And once you see it, you’ll start hearing people differently.
“What someone says and what someone’s trying to say are not always the same thing. We hear the words and we assume it’s the whole message. But people don’t always have the words to express what they’re actually feeling. And so we say what’s easiest to say and not what’s hardest to say.
“So something like, ‘Why are you always late?’ might mean, ‘I want to know that I matter to you.’ ‘Do whatever you want,’ might mean, ‘I’m hurt that what I want doesn’t seem to matter.’ How about, ‘I’m fine.’ We all know ‘I’m fine’ isn’t about being fine.
“The words are on the surface. The meaning can be underneath.
“And here’s where the conflict gets really interesting. The other person reacts to the words. One person feels ignored, so they criticize. The other person feels attacked, so they pull away. Now the first person feels even more ignored, so they criticize even more. And suddenly two people who both want to be understood are behaving in ways that make the other person feel misunderstood.
“At that point, the problem isn’t either person. It’s the pattern that’s happening between them.
“This is where we get in trouble because we start turning behavior into character. They’re selfish. They don’t care. They’re impossible to talk to. But what if before deciding who someone is, we get curious about what just happened? Not by assuming that we know what they’re really feeling, but by asking, ‘When you said that, what did you mean? Are you angry about this, or is it something else?’
“Because the goal isn’t to ignore someone’s words. It’s to understand the entire message. It could be words, a feeling, or even something that they’re having trouble saying, because a lot of arguments aren’t really about the thing that was said.
“The dirty dish isn’t just a dirty dish when what someone is really trying to say is, ‘I feel like I’m doing this alone.’ And being five minutes late can become a much bigger fight when what someone hears is, ‘I’m not important to you.’
“That’s the translation error. We think that we’re fighting over dishes and minutes when what we’re really fighting over is what those things mean to us.
“So the next time someone’s words hit you hard, before you decide what those words say about that person’s character, ask this: ‘What are they trying to tell me that their words aren’t saying very well?’
“Because when you stop fighting over the words and you get curious about their meaning, you might actually find the argument underneath the argument.”
— Attribution Shannon Shall Cross











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